NTT DATA Named a Leader in Healthcare Operational Analytics Services by NelsonHall

PLANO, TX – August 11, 2020 – NTT DATA, a recognized leader in global technology services, today announced it has been named a Leader in the NelsonHall NEAT Report for Healthcare Operational Analytics Services, in the payer and provider operations market segments. The company achieved this recognition by exhibiting a high ability, relative to its peers, to both deliver immediate benefit and meet client future requirements.

John Willmott, NelsonHall CEO, said, “The current pandemic is shaping the future of not just healthcare analytics but healthcare overall, and NTT DATA clearly has the ability and opportunity to meet its clients’ most significant immediate and long-term needs including provider network analysis, value-based care, member care management, prevention, early detection and managing chronic diseases.”

The NelsonHall vendor assessment evaluated NTT DATA’s capabilities in healthcare operational analytics and identified the company as a leader based on its strategy and diverse portfolio of health plan and provider offerings. Implementing comprehensive BPaaS contracts, especially for payers, and expertise with population health, telehealth, and associated operational analytics services, were also cited as reasons for this ranking.

The study highlighted the company’s healthcare analytics platforms including Business Insights Engine (BIE), Digital Health Platform and Healthcare Provider Analytics (HePA).

“As healthcare organizations struggle to understand the impact COVID-19 will have on future operations, they have turned to our intelligent analytics solutions. One example is our AI predictive model that can make early predictions of health plan members at risk of certain chronic diseases. This can be particularly important now as currently available information indicates that people of any age who have serious underlying medical conditions are at increased risk for severe illness from COVID-19,” said Shashi Yadiki, Health Plan President, NTT DATA Services. “Used correctly, data is one of the most effective tools we have to keep our communities safe and healthy.”

The report noted that the market for healthcare operational analytics services in the U.S. is forecasted to grow at roughly 12 percent from $800 million in 2019 to $1.25 billion in 2023. In the health plan sector, the most significant demand for analytics is in support of member services and enrollment, provider network analysis and member care management, including telehealth. In the healthcare provider sector, provider analytics are key to driving patient care access and outcomes as well as in revenue cycle management.

Learn more about NTT DATA Services healthcare offerings.

About NelsonHall
NelsonHall is the leading global analyst firm dedicated to helping organizations understand the ‘art of the possible’ in digital operations transformation. With analysts in the U.S., U.K., and Continental Europe, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s research is based on rigorous, primary research, and is widely respected for the quality, depth and insight of its analysis.


NTT DATA – a part of NTT Group – is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, digital and IT modernization and managed services. NTT DATA enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.

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