For banking institutions, four major modernization efforts are crucial in 2022. Our on-demand webinar features a panel of banking experts sharing their thoughts on these trends:
Transforming the customer experience and exceeding expectations is a catalyst to fuel growth.
The ways of measuring and achieving efficiency and agility have shifted.
Workplace transformation requires new training, new services and new ways of working. Meeting employee expectations is crucial to hiring and retaining.
The important and challenges of risk and regulation have changed significantly.
Make plans now to watch this discussion on bank modernization in 2022.
Rama has held numerous IT and business management roles at companies including Deutsche Bank, Verizon, British Telecom and American Airlines. At Citi, he is focused on driving, implementing and monitoring adoption of and compliance with all key global legal and regulatory requirements. He serves as a key data governance subject matter expert at Citi, charged with executing the strategy, roadmap and business case execution across their entire data ecosystem.
Business Readiness Practice Leader
Kim is happiest when those around her are wildly successful. That career-long focus on the human side of business has enabled leaders and their organizations to do more, be ferociously curious, and thrive brilliantly through change. She is a published author and sought-after industry speaker on the topic of human and organizational impacts of automation and other advanced technologies.
Madhusudhan (Madhu) Magadi
Bank Modernization Consulting Practice Leader
Madhu has over 25 years of experience in banking operations and technology management, spreading across architecture, digital, payments, artificial neural networks and consulting. Currently, he is managing director and lead consultant for the Bank Modernization Practice at NTT DATA. As a thought leader and practitioner, he delivers modernization outcomes by leveraging banking business, domain, operations and technology functions.
Michael is a New York-based journalist who has covered business and the financial markets for more than 20 years, including stints as the investor editor at Red Herring, editor-at-large at US Banker, and contributing editor at Bank Technology News. His articles have appeared in numerous publications, and he has co-written and edited three books; the most recent was Merge Ahead: Mastering the Five Enduring Trends of Artful M&A (McGraw-Hill 2009).