BPO for Healthcare Providers
Healthcare providers today face numerous challenges that strain resources and impact patient care. These challenges include high deductible plans, lower reimbursements, manpower shortage, high collection costs, increased denials, lack of analytics and value-based patient care. To overcome these challenges for providing the best care to your patients and staying ahead, you need an experienced and innovative partner.
NTT DATA is a leading partner who addresses these industry-specific challenges with innovative and effective solutions. We focus on timely reimbursement and optimal cash flow with our automation-first approach using integrated methodologies and over 4,500 specialists. Our Nucleus automation and Gen AI digital assets support our services, which are easily scalable and can be integrated across different platforms.
Our Services
Patient Access
Manage patient touch points and enhance their overall experience with your organisation.
Billing Management
Streamline workflow, improve coding efficiencies and unlock the potential in your revenue cycle and drive cash flow.
Receivables Management
Automate claims follow up, reduce the cycle time of denied claims and accelerate cash flow.
Everest Group named us a Major Contender in Revenue Cycle Management (RCM) Business Process Services.
– September 2023
“Major Contender” in Revenue Cycle Operations PEAK Matrix Assessment | “Leader” in Healthcare Payer Operations PEAK Matrix Assessment | “Major Contender” in Intelligent Process Automation (IPA) Peak Matrix Assessment 2023
Our key strengths
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SCALE
1,200+ bots, 2,500+ team members, 350+ medical coders & 150+ certified coders, 5 global delivery centres
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Experience
40+ medical specialties
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Credentials
$3+ B AR collections, 2.4M denied claims recovered, $20+ medical charts coded annually
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AI/ML
Autonomous coding, conversational AI