As a leading partner delivering innovative and effective solutions to our healthcare clients, we focus on timely reimbursement and optimal cash flow. Our automation-first approach uses integrated methodologies and over 4,500 specialists. Our Nucleus automation and Gen AI digital assets support our services, which are easily scalable and can be integrated across different platforms.
Healthcare providers today face challenges that strain resources and impact patient care. These include high deductible plans, lower reimbursements, labour shortage, high collection costs, increased denials, lack of analytics and value-based patient care. To provide the best care to your patients and stay ahead, you need an experienced and innovative partner like NTT DATA.
Our Services
Patient Access
Manage patient touch points and enhance their overall experience with your organisation.
Billing Management
Streamline workflow, improve coding efficiencies and unlock the potential in your revenue cycle and drive cash flow.
Receivables Management
Automate claims follow up, reduce the cycle time of denied claims and accelerate cash flow.
Revenue Cycle Management
We optimize every aspect of your healthcare organization’s revenue cycle, including clinical documentation, coding and billing to ERP workflows.
Everest Group named us a Major Contender in Revenue Cycle Management (RCM) Business Process Services.
– September 2023
“Major Contender” in Revenue Cycle Operations PEAK Matrix Assessment | “Leader” in Healthcare Payer Operations PEAK Matrix Assessment | “Major Contender” in Intelligent Process Automation (IPA) Peak Matrix Assessment 2023
Our key strengths
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SCALE
1,200+ bots deployed in revenue cycle value chain, 2,500+ revenue cycle team members, 350+ medical coders & 150+ certified coders, 5 global delivery centers
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Experience
20+ year in end-to-end revenue cycle management, 40+ medical specialties
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Credentials
$3+ B AR collections, 2.4M denied claims recovered, $20+ medical charts coded annually
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AI/ML
Digital Revenue Cycle Management (DRCM), autonomous coding, conversational AI