Who We Are — NTT DATA Services

At NTT DATA Services, we drive outcomes that keep our clients a step ahead in this digitally dynamic world. Headquartered in Plano, Texas, our team of more than 50,000 professionals worldwide works with you to address today’s challenges, and tomorrow’s – whether it’s to help jump-start your cloud migration, reinvent the customer experience, streamline business processes or upgrade aging infrastructure.

As a division of NTT DATA Corporation, a top 10 global IT services provider with 130,000+ employees in more than 50 countries, we excel in blending IT and business expertise with decades of industry know-how. We offer one of the industry’s most comprehensive services portfolios, designed to modernise business and technology to deliver the outcomes that matter most to our clients.

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What We Do

Innovation that makes a difference is at the heart of what we do. We partner with you to simplify the complexities of business and technology, delivering the insights, solutions and outcomes that matter most.

We combine our deep industry expertise with a comprehensive portfolio of infrastructure, applications and business process services. We couple that with a winning combination of teamwork and a commitment to put our clients’ needs first.

Bob Pryor
Bob Pryor Chief Executive Officer

Bob Pryor serves as chief executive officer of NTT DATA Services, a trusted global innovator delivering technology-enabled services and innovative solutions to clients around the world. He previously served as chief operating officer as well as chief integration officer, overseeing the 22-month integration of Dell Services into NTT DATA.

Bob joined NTT DATA from Fujitsu, where he was CEO of Fujitsu Americas, Inc., leading the hardware, software and services businesses in North America, the Caribbean, Mexico and Latin/South America. He started his career at EDS through the Systems Engineering Development Programme and progressed to a variety of senior leadership roles across sales, industry verticals and geographic businesses. He’s also held senior leadership positions at Ernst & Young, Capgemini, HP and Genpact.

Bob holds a Master of Business Administration from the University of North Texas, a Bachelor’s in finance and accounting from the University of Texas at Austin and completed the Kellogg Executive Development Programme at Northwestern University. He has a certificate of management accounting and was named one of the ‘Top 25 Consultants’ by Consulting Magazine earlier in his career.

David Bonner
David Bonner Executive Vice President, Integrated Delivery & Operations

Dave Bonner is executive vice president for Integrated Delivery & Operations at NTT DATA Services. With an extensive background in IT consulting, outsourcing and software development, he has more than 30 years of experience working with clients around the world. Dave leads a team of over 35,000 employees in service-delivery and operations centres in more than 20 global locations. Previously, Dave led the IT integration for NTT DATA’s acquisition of Dell Services.

Wayne Busch
Wayne Busch President, Financial Services, Insurance & Consulting

Wayne is president of NTT DATA Services’ Financial Services, Insurance and Consulting businesses. With more than 25 years in the financial services industry, his leadership of high-impact consulting, technology and operations teams has allowed him to personally serve an array of clients across North America and Europe. Wayne helps clients optimise their current business and leverages NTT DATA Services’ capabilities to rotate them toward new waves of growth, creating new operating models through digital platform delivery, technology services transformation and As-a-Service solutions.

Mona Charif
Mona Charif Chief Marketing Officer

Mona Charif is chief marketing officer for NTT DATA Services. She leads marketing, communications and corporate social responsibility, and is executive sponsor of the Women Inspire NTT DATA (WIN) employee resource group. Mona has more than 20 years of success in supporting brand awareness and growth objectives of Fortune 100 companies including Dell, Hewlett-Packard, Lucent Technologies and EDS. She holds a Master of Business Administration from the Naveen Jindal School of Management at the University of Texas-Dallas and a Bachelor of Journalism from the University of Texas-Austin.

Eric Clark
Eric Clark Chief Digital Officer

Eric Clark is chief digital officer focusing on go-to-market and offering management. As a key contributor and spokesperson for NTT DATA Services, Eric is often called upon to deliver his insights to clients, media and analysts on topics such as the development and execution of strategy and operations for digital transformation, cloud, mobility, internet of things and security. Eric has more than 25 years of experience in the IT industry. Prior to joining NTT DATA Services, Eric held numerous global, senior leadership positions with ServiceNow, Dell, Hewlett Packard Enterprise, Arthur Andersen Business Consulting, Ernst & Young and Bank of America. Eric is a board member for the DFW World Affairs Council and has served on the advisory board for the SMU Digital Accelerator. He holds a Master of Business Administration from the McCombs School of Business at the University of Texas at Austin, and a Bachelor of Business Administration degree from the University of Texas at Austin.

Tim Conway
Tim Conway Executive Vice President & Group President, Public Sector

Tim Conway is Executive Vice President & Group President of Public Sector at NTT DATA Services, driving our business to deliver technology-enabled solutions to federal, state and local governments in the United States, Canada and Australia. Tim is a seasoned leader, providing management and technology consulting to the public sector for nearly three decades. He has held management and executive positions at Keane, Inc., Xerox (formerly ACS, Inc.), IBM, Lockheed Martin and the Public Service Electric and Gas Company.

David Croxville
David Croxville Executive Vice President & Chief Financial Officer

David Croxville is executive vice president and chief financial officer at NTT DATA Services, overseeing all global finance and accounting operations, including financial shared services, IT, property and procurement. His 20+ year career spans leadership roles that include unit controller, managing director of financial planning and analysis, and CFO of a $10 billion organisation. David joined NTT DATA from Pegasus Logistics Group, where he served as chief financial officer and chief operating officer.

John Dick
John Dick Executive Vice President & General Counsel

John Dick is executive vice president and general counsel at NTT DATA Services. He is responsible for general corporate counsel, contracts and employment and litigation matters. The legal team also supports the company’s compliance and mergers and acquisitions activities. With more than 20 years of experience, John was previously at Keane, Inc., as well as Pillsbury Winthrop Shaw Pittman LLP, where he represented companies and funds in connection with mergers and acquisitions, private placements, venture funds and private equity funds.

Amir Durrani
Amir Durrani Executive Vice President, Projects & Application Services

Amir Durrani is executive vice president of Projects & Application Services, responsible for ensuring that our global delivery model continues to remain a competitive differentiator through our expert talent, delivery excellence and client focus. He leads a team of over 15,000 professionals, charged with developing and delivering innovative solutions that accelerate the business transformation for our clients. Amir has more than 25 years of experience in the IT services industry, including serving as executive vice president of Asia Pacific and EMEA at Keane, Inc.

Mary Edwards, NTT DATA Services
Mary Edwards President, Provider

Mary is the president of the Healthcare Provider business for NTT DATA Services. She brings more than 30 years of senior leadership experience in healthcare to her role, with a strong history of leading and nurturing high-performance teams and growing and transforming businesses. Mary’s early career was with Blue Cross Blue Shield serving in underwriting/actuarial and merger/integration initiatives, as well as leading strategic planning. Through a 20+ year consulting career, she has held various progressive senior leadership roles in the Health and Public Service sectors. Just prior to joining NTT, Mary led Commercial Markets for a healthcare BPaaS provider, HM Heath Solutions. Mary holds an MBA from the Weatherhead School of Management at Case Western Reserve University.

John Graham Headshot
John Graham Executive Vice President & Group President, Commercial Sector

John Graham is executive vice president and group president of the Commercial Sector where he’s responsible for the growth, profitability and services transformation of customers across industries. John has leadership expertise in building high performing teams that can implement operational improvements to drive revenue growth and increased profitability. Before joining NTT DATA Services, John was chief executive officer at Omnitracs and, prior to that, he was president of security, government and infrastructure, for Intergraph Corp, Hexagon AB. John’s prior experience also includes senior executive roles at Capgemini, Ernst & Young, Siebel Systems and EDS. John is also a former naval officer, serving in multiple theatres.

Tanvi Khan
Tanvir Khan Executive Vice President, Dynamic Workplace Services & Business Process Outsourcing

Tanvir Khan is Executive Vice President, Dynamic Workplace Services & Business Process Outsourcing. With over 25 years in IT outsourcing Tanvir is driving digital transformation of how business is run and people work. As a hands-on BPO practitioner, he drives process transformation combining reengineering, digital CX and intelligent automation with deep domain knowledge and As-a-Service business models. In Dynamic workplace services, he is enabling a consumer like experience for the enterprise workforce to work anytime, anywhere and on any device with the same security, access and reliability of corporate networks.

Stephanie Liebman
Stephanie Liebman Chief Risk & Compliance Officer

Stephanie Liebman is senior vice president and chief risk and compliance officer for NTT DATA Services. She is responsible for expanding the global risk function through proactive risk management, compliance and audit programs. Stephanie joined NTT DATA Services from HP Inc., where she served as vice president and chief audit executive reporting to the HP Audit Committee of the Board of Directors. Previously, she was vice president of finance for HP's Enterprise Services Financial Operations and worked at EDS earlier in her career. Stephanie is a Certified Public Accountant and Certified Fraud Examiner.

Barry Shurkey
Barry Shurkey Chief Information Officer

Barry Shurkey is chief information officer for NTT DATA Services. He is responsible for optimising and advancing the company’s IT roadmap to support the company and its clients. Previously, he was a senior vice president overseeing the company’s transition services agreement with Dell, and before that he led the company’s overall service delivery to the Texas Department of Transportation (TxDOT). He was awarded the 2018 Corporate CIO Tech Titan award, 2019 D Magazine CIO of the Year Award, 2019 ORBIE Global CIO of the Year Award, 2020 Business Transformation 150 Leaders and recently was named to the 2020 D CEO Dallas 500 most powerful business leaders. Barry received a bachelor’s in Management Information Systems and a minor in Computer Science at Central Michigan University. He also serves on the Advisory Board for DFW Alliance of Technology and Women (ATW) which empowers and promotes women in technology.

Sylvia Steinheiser
Sylvia Steinheiser Executive Vice President, Corporate Development

Sylvia Steinheiser is executive vice president of Corporate Development for NTT DATA Services. In her role, she is responsible for developing new business opportunities with an emphasis on acquisitions and strategic partnerships that align with the company’s core strategy, global competitiveness and market trends.

In 2017, Sylvia was named Corporate Dealmaker of the Year and NTT DATA, Inc. won Deal-of-the-Year [Billion-Dollar deal category] by D CEO Magazine and the Association for Corporate Growth for the acquisition of Dell Services. Sylvia holds an MBA from Georgetown University, a Juris Doctor degree from Cleveland Marshall College of Law and a BA in economics from the University of Michigan.

Mike Thomas
Mike Thomas President, Commercial Industries

Mike Thomas is president of Commercial Industries for NTT DATA Services. In this role, he leads teams that provide industry solutions to the Communications/Media, Retail/CPG, Travel, Logistics and Services industries, delivering services in over 50 countries. He has more than 30 years of experience in programming, operations, general management and sales in the technology services sector. Previously, he held roles as chief sales officer for NTT Data North America and president of Healthcare and Life Sciences Services North America. Prior to joining NTT DATA, Mike was an EVP at a private equity firm, and held several division president and GM positions at EDS and Capgemini across numerous industries. Mike received a BA in accounting from Texas A&M University and his EMBA from Thunderbird School of Global Management. He is also a graduate of the EDS Systems Engineering Development Program.

David Vice
David Vice Chief Revenue Officer

David Vice is chief revenue officer with responsibility for corporate sales strategies across diverse channels, overall sales processes and results, and mentoring world-class teams for sales, account management and sales support. He brings more than 20 years of experience building and leading sales organisations and implementing marketing strategies. Most recently, he served as chief sales officer at Omnitracs, LLC. He has also held senior leadership positions with NTT DATA, Inc., Hewlett-Packard Enterprise Services and EDS. David sits on Texas Christian University’s e-business Advisory Council. He also served as executive vice president and board member of Wendover Financial Services Corp., a subsidiary of EDS, and as a member of the Texas Tech Rawls School of Business Advisory Council. David received a bachelor’s degree in business administration and marketing from Texas Tech University and completed graduation work at the London School of Business.

Dean Williams
Dean Williams Executive Vice President, Global Human Resources

Dean Williams is executive vice president of global human resources at NTT DATA Services, leading strategic human resource activities, including workforce development, organisation effectiveness, compensation, recruiting, benefits and Diversity & Inclusion. With more than 30 years of experience – half of which has been as chief HR officer – Dean has delivered HR programs, practices and infrastructure in high-growth organisations in the IT and financial services industries.

Steve Williams headshot
Steve Williams Chief Information Security Officer

Steve Williams is the Enterprise CISO for NTT DATA Services. Steve is responsible for creating and maintaining an Information Security Program across NTT DATA Services, securing the services provided to our clients, and helping to harmonise the security strategy across NTT’s 900+ companies. He has more than 30 years of IT experience and before joining NTT DATA Services led global security teams at Dell, AMD and Pearson.

Shashi Yadiki
Shashi Yadiki President, Health Plan

Shashi Yadiki is president of the Health Plan business for NTT DATA Services, where he has built a growing business focused on Business Process-as-a-Service, Digital Transformation, Intelligent Automation and adoption of value-based care models for healthcare. Shashi and his team bring an entrepreneurial mindset to help clients implement new business models in healthcare. Their outcome-based approach reduces costs and improves member and provider satisfaction through adoption of advanced digital capabilities. Shashi has an MBA from the Indian Institute of Management, Bangalore.

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Meet Our Game Changers

Sitting on the sidelines isn’t for them. Our Game Changers come from diverse backgrounds and experiences but share one goal: being the best collaborators, problem-solvers and transformers in the business. See how they are changing the game for organisations worldwide.


Bringing Insights, solutions and outcomes that matter


Strategic – yet practical – advice from blueprint to delivery and beyond


Business and technology solutions with deep industry expertise


Fast-track results from the server room to the boardroom

Our Corporate Family Tree

We are part of the NTT family of companies, a $109 billion organisation with more than 310,000 professionals in 88 countries and regions. Ranked 64th in the Fortune Global 500, NTT partners with 85% of the Fortune Global 100 companies. We leverage NTT’s $3.6 billion investment in R&D and 5,500 researchers worldwide.

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The NTT DATA Services difference

We’re more than a traditional IT services provider. With NTT DATA Services, you get the scale and delivery power of a top 10 IT services provider with the attention that you’d expect from a boutique firm. You’ll benefit from our deep expertise in healthcare, life sciences, financial services, insurance, manufacturing and the public sector.

Our client-first culture means we’re an IT services company that actually focuses on service. We deliver the processes, systems and resources that have the optimal impact on your productivity. And we have strategic alliances with technology leaders including Dell Technologies, HP, IBM, Microsoft, Oracle, Salesforce and SAP to bring you product-agnostic services and flexible engagement models.

Our work is guided by our values: placing our clients’ needs first, applying foresight to each engagement and working as a team. The result: strategic, yet practical guidance and tangible business outcomes.

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Leveraging Technology for Society

NTT DATA supports philanthropic and sustainable programmes, globally and locally. We are committed to operating ethically and finding ways to solve environmental and social problems.


Your next job opportunity is waiting for you.

Global Opportunities

Learn more about our full-time and part-time opportunities worldwide.


IT Contract Assignments

Explore exciting project-based opportunities for current clients in the U.S. and Canada.

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Learn more about our union career opportunities in British Columbia, Canada.