Who We Are — NTT DATA Services

At NTT DATA Services, we drive outcomes that keep our clients a step ahead in this digitally dynamic world. Headquartered in Plano, Texas, our team of more than 50,000 professionals worldwide works with you to address today’s challenges, and tomorrow’s – whether it’s to help jump-start your cloud migration, reinvent the customer experience, streamline business processes or upgrade aging infrastructure.

As a division of NTT DATA Corporation, a top 10 global IT services provider with 118,000+ employees in more than 50 countries, we excel in blending IT and business expertise with decades of industry know-how. 

In 2016, NTT DATA acquired Dell Services, the IT services business unit of Dell. Together, we offer one of the industry’s most comprehensive services portfolios, designed to modernise business and technology to deliver the outcomes that matter most to our clients.

What We Do

Innovation that makes a difference is at the heart of what we do. We partner with you to simplify the complexities of business and technology, delivering the insights, solutions and outcomes that matter most.

We combine our deep industry expertise with a comprehensive portfolio of infrastructure, applications and business process services. We couple that with a winning combination of teamwork and a commitment to put our clients’ needs first.

IAOP named us a Leader on its elite 2018 Global 100 Outsourcing List. Read the announcement to learn more.

John W. McCain Executive Chairman

John W. McCain serves as executive chairman of NTT DATA Services and has more than 30 years of experience in IT services. He also is the first non-Japanese member of the board of directors at NTT DATA Corporation (NTDTY). Previously, John was chief executive officer of NTT DATA Services for eight years, a time when the company developed broad capabilities in digital, cloud and automation technologies.

Bob Pryor Chief Executive Officer

Bob Pryor serves as Chief Executive Officer of NTT DATA Services, a Trusted Global Innovator delivering technology-enabled services and innovative solutions to clients around the world. He previously served as Chief Operating Officer as well as Chief Integration Officer overseeing the 22-month integration of the legacy Dell Services into NTT DATA.

Bob joined NTT DATA from Fujitsu, where he was CEO of Fujitsu Americas, Inc. leading the hardware, software and services businesses in North America, the Caribbean, Mexico and Latin/South America. He started his career at EDS through the Systems Engineering Development Programme and progressed to a variety of senior leadership roles across sales, industry verticals and geographic businesses. He’s also held senior leadership positions at EY, Capgemini, HP and Genpact.

Bob holds a master’s degree in business administration from the University of North Texas, a bachelor’s degree in finance and accounting from the University of Texas at Austin, and completed the Kellogg Executive Development Programme at Northwestern University. He has a Certificate of Management Accounting and was named one of the “Top 25 Consultants” by Consulting Magazine earlier in his career.

Tanvir Khan President, Business Process Outsourcing

Tanvir Khan is president of Business Process Outsourcing (BPO) and has spent more than 23 years in IT and outsourcing. He is a hands-on BPO practitioner who drives process transformation combining technology, process optimisation, analytics and automation. Tanvir’s approach to BPO is based on a foundation of vertical industry-specific platforms layered with workflow and automation to continuously optimise transaction processing.

Eric Clark Divisional President, Application Services

Eric Clark is divisional president of Application Services, focusing on go-to-market and product management. As a key contributor and spokesperson for NTT DATA Services, Eric is often called upon to deliver his insights to customers, media and analysts on topics such as the development and execution of strategy and operations for digital transformation, cloud, mobility, Internet of Things and security. Eric has more than 20 years of experience in the IT Industry. Prior to joining NTT DATA Services, Eric held numerous global senior leadership positions with companies such as ServiceNow, Dell, Hewlett Packard Enterprise Services, Arthur Andersen Business Consulting, Ernst & Young and Bank of America. Eric is a board member for the DFW World Affairs Council, and has served on the Advisory Board for the SMU Digital Accelerator. He holds a Master of Business Administration from the McCombs School of Business at the University of Texas at Austin, and a Bachelor of Business Administration degree from the University of Texas at Austin.

David Bonner Executive Vice President, Infrastructure, Cloud and Security

Dave Bonner is executive vice president for Infrastructure, Cloud and Security at NTT DATA Services. With an extensive background in IT consulting, outsourcing and software development, he has more than 30 years of experience working with clients around the world. Today, Dave leads a team of over 12,000 employees in service-delivery and operations centres in more than 20 global locations. Previously, Dave led the IT integration for NTT DATA Inc.’s acquisition of Dell Services.

Amir Durrani Executive Vice President, Global Delivery

Amir Durrani is responsible for ensuring that our balanced onshore and India-based offshore delivery models remain competitive differentiators through our expert talent, service delivery innovation and unparalleled quality. Amir has more than 20 years of experience in the IT services industry, including serving as executive vice president of Asia Pacific at Keane, Inc.

Marv Mouchawar President, Strategic Business Units

Marv Mouchawar oversees the company’s North American business units, which include Financial Services and Insurance, Manufacturing Industries, Commercial Industries and Public Sector. Marv oversees the profitable growth, solution development and service delivery for clients across industry segments. During his career in the IT industry, he has held senior leadership positions with Keane, Inc., Accenture, Informatica Corp., Autodesk and SGI.

Alan Hughes President, Healthcare & Life Sciences

Alan Hughes is president of the global Healthcare and Life Sciences practice. As head of the company’s largest industry segment, Alan is responsible for leading the growth, profitability and transformation of the global healthcare business. Alan has 30 years of leadership experience specialising in enterprise strategy development and execution, information technology, business operations and building high performance teams to drive results in the healthcare and financial industries.

Jill Lee President, Provider, Healthcare & Life Sciences

Jill Lee is president of the Provider segment within the Healthcare and Life Sciences business unit at NTT DATA Services. She is responsible for the go-to-market strategy, profitable growth and the customer relationship with our provider clients across North America. Jill has spent her 14-year career at NTT DATA Services in various leadership roles, primarily focused on building and managing client relationships in the provider space.

Tim Conway
Tim Conway President, Public Sector

Tim Conway is president of public sector at NTT DATA Services, driving our business to deliver technology-enabled solutions to federal, state and local governments in the United States, Canada and Australia. Tim is a seasoned leader, providing management and technology consulting to the public sector for nearly three decades. He has held management and executive positions at Keane, Inc., Xerox (formerly ACS, Inc.), IBM, Lockheed Martin and the Public Service Electric and Gas Company.

Shilpa Bhandari Divisional President, Financial Services

Shilpa Bhandari is divisional president of the Financial Services business, leading a global team to drive strategy, growth, profitability and service transformation. She has almost two decades of global experience in the IT services industry concentrating on running P&L, driving client satisfaction, elevating employee engagement, building high-performing teams and industry thought leadership. Shilpa held prior leadership positions at Dell Services and Wipro. She is an alumni of Harvard Business School and a steering committee member of the employee resource group Women Inspiring NTT DATA (WIN).

Mike Wallesen President, Manufacturing

Mike Wallesen is president of the Manufacturing business unit for NTT DATA Services. He leads solution development, sales, onshore/offshore delivery excellence and customer success across the discrete manufacturing, process manufacturing, and energy and natural resources industries. Mike is a seasoned business leader with more than 30 years of experience in IT, software and services. Prior to NTT DATA Services, Mike served as senior vice president and chief services officer for Ellucian, and he held leadership positions at Siemens PLM Software, Capgemini and EDS.

Shashi Yadiki President, Health Plan, Healthcare & Life Sciences

Shashi Yadiki is president of the Health Plan business in Healthcare and Life Sciences, where he has built a growing business focused on Business Process-as-a-Service, Digital Transformation, Intelligent Automation and adoption of value-based care models for healthcare. Shashi and his team bring an entrepreneurial mindset to help customers implement new business models in healthcare. Their outcome-based approach reduces costs, and improves member and provider satisfaction through adoption of advanced digital capabilities. Shashi has an MBA from the Indian Institute of Management, Bangalore.

David Vice Divisional President, Commercial Industries

David Vice is divisional president of Commercial Industries, responsible for the growth, profitability and services transformation of customers across commercial industries. He brings more than 20 years of experience building and leading sales organisations and implementing marketing strategies. Most recently, he served as chief sales officer at Omnitracts, LLC. He has also held senior leadership positions with NTT DATA, Inc., Hewlett-Packard Enterprise Services and EDS. David sits on Texas Christian University’s e-business Advisory Council. He also served as executive vice president and board member of Wendover Financial Services Corp., a subsidiary of EDS, and as a member of the Texas Tech Rawls School of Business Advisory Council. David received a bachelor’s degree in business administration and marketing from Texas Tech University and completed graduation work at the London School of Business.

Mike Thomas President, Life Sciences and Healthcare Technologies, Healthcare & Life Sciences

Mike Thomas is president of Life Sciences and Healthcare Technologies. His team works with pharma, medical devices, biotech and distribution segments. In addition, his team builds commercial, grade software products for companies to support digital initiatives in healthcare. Mike has more than 30 years of leadership experience in technology services, including 15 in the healthcare industry.

Mike Sarantopoulos Divisional President, Insurance

Mike Sarantopoulos is divisional president leading the North American insurance business for NTT DATA Services. Overseeing a portfolio of clients and offerings, he is responsible for setting the strategic direction of NTT DATA Services’ enablement of digital business transformation within the insurance industry, as well as operations management and positive financial results for this business. Mike has 25 years of leadership experience in the consulting services industry, including the launch of NTT DATA Services’ North American Cloud Advisory Services Consulting Practice, a division of the company’s Infrastructure and Cloud Services business.

Steve Chapman Divisional President, Financial Services – Consulting Services

Steve Chapman is divisional president directing a Financial Services portfolio that includes some of the largest US banks and top global investment banks. Steve leads strategy focused on Consulting Services growth with a highly-experienced team to build end-to-end solutions for clients that are driven and enabled by business strategies and advanced, flexible technologies and optimised processes. Steve has 30 years of experience building successful businesses in the consulting and information technology industries, while advising some of the world’s leading financial institutions on complex strategic and technical projects.

Tom Mataconis Senior Vice President, Financial Services

Tom Mataconis is senior vice president leading NTT DATA Services’ Financial Services and Insurance Business Consulting. He has more than two decades of business and IT transformation expertise with many leading North American retail and wholesale banking institutions. Tom is focused on developing integrated consulting and delivery solutions while driving NTT DATA Services’ differentiation, branding, front-end business value and thought leadership for Business Consulting. Tom works closely with sector leads to help clients achieve their goals – including risk reduction, cost reduction and revenue generation. He is a former managing partner with Accenture.

Niccolo Spataro Senior Vice President, International Business

Niccolo Spataro is senior vice president of International Business for NTT DATA Services. He has general management responsibility for the business outside the United States and Canada, including responsibility for growth, solution development, service delivery and overall client satisfaction. He has more than 30 years of strategic sales leadership experience in the IT services space and a track record in Latin America, Europe and the Middle East. Before joining NTT DATA in 2016, Niccolo held sales leadership positions with Dell Services, Oracle, EDS and HP. He graduated from National University and received an advanced degree from IPADE Business school.

Ande Lake President, Strategic Staffing

Ande Lake is president of Strategic Staffing at NTT DATA Services. He oversees an experienced team that provides industry-focused resources, including right-to-hire and direct permanent placements, across North America and beyond. Ande is an IT veteran with more than 25 years of IT industry experience and has held positions at Capgemini, Ernst & Young, Accenture and MCI Systemhouse.

Mona Charif Senior Vice President and Chief Marketing Officer

Mona Charif is senior vice president and chief marketing officer for NTT DATA, Inc. She has more than 20 years of experience with Fortune 100 companies including Dell, Hewlett-Packard, Lucent Technologies and EDS. Mona has broad experience in complex marketing and communications strategy and flawless programme execution. With an extensive background in branding and rebranding companies, she led the marketing integration of the former Dell Services with NTT DATA, Inc.

David Croxville Chief Financial Officer

David Croxville is chief financial officer at NTT DATA, Inc., overseeing all global finance, including real estate and procurement. His 20+ year career spans leadership roles that include unit controller, managing director of financial planning and analysis, and CFO of a $10 billion dollar organisation. David joined NTT DATA, Inc. from Pegasus Logistics Group, where he served as chief financial officer and chief operating officer.

David Lee Chief Sales Officer

David Lee is chief sales officer with responsibility for sales strategies across diverse channels, overall sales processes and results, and mentoring world-class teams for sales and sales support. He was previously president of NTT DATA Services’ International Business, with general management responsibility for the business outside of the United States and Canada. Before joining NTT DATA Services in 2015, David was chief sales officer at Dell Services and, prior to that, he was chief sales officer of Hewlett Packard Enterprise Services.

Dean Williams Executive Vice President, Human Resources

Dean Williams is executive vice president of human capital at NTT DATA, Inc., leading strategic human capital activities, including workforce development and organisation effectiveness, compensation, recruiting, diversity and HR processes. With more than 20 years of experience, Dean has held progressive leadership roles in building human resources management and acquisition programmes, workforce planning and other strategic initiatives.

Sylvia Steinheiser Executive Vice President, Mergers and Acquisitions

Sylvia Steinheiser is executive vice president of mergers and acquisitions at NTT DATA, Inc. leading efforts to identify appropriate acquisition targets that align with the company’s core strategy, global competitiveness and market trends. Previously, Sylvia held leadership positions with EMC and Hewlett-Packard, where she was responsible for strategic plans, portfolio roadmaps, cross-functional M&A teams and compliance and regulatory issues.

John Dick Executive Vice President, Legal

John Dick is executive vice president and general counsel at NTT DATA, Inc. He is responsible for general corporate counsel, compliance, contracts, mergers and acquisitions, plus employment and litigation matters. With 20 years of experience, John was previously at Keane, as well as Pillsbury Winthrop Shaw Pittman LLP. John also represented companies and funds in connection with private placements, venture funds and private equity funds.

Barry Shurkey
Barry Shurkey Chief Information Officer

Barry Shurkey is chief information officer for NTT DATA Services. He is responsible for optimising and advancing the company’s IT roadmap to support the company and its clients. Previously, he was a senior vice president overseeing the company’s Transition Services Agreement with Dell, and before that led the company’s overall service delivery to the Texas Department of Transportation (TxDOT). With more than 30 years of experience in the IT services industry, he held leadership roles with Travelport, Vertex Business Systems, EDS and HP.

Koji Miyajima Executive Vice President, Strategy

Koji Miyajima is executive vice president of Strategy for NTT DATA, Inc. and is a member of the Board of Directors. Since joining the company in 1989, he has held a series of progressive leadership roles, including CEO of the regional holding company for NTT DATA in North America, responsible for executing the integration of seven group companies to establish NTT DATA, Inc.

Kris Fitzgerald
Kris Fitzgerald Chief Technology Officer

Kris Fitzgerald is chief technology officer for NTT DATA Services. He leads NTT DATA Services’ client innovation programmes, which includes leveraging NTT Group R&D and related investments to enhance service delivery and business outcomes. Kris has about 40 years of progressive experience in the IT sector, spanning various industries.

The NTT DATA Services Difference

We’re more than a traditional IT services provider. With NTT DATA Services, you get the scale and delivery power of a top 10 IT services provider with the attention that you’d expect from a boutique firm. You’ll benefit from our deep expertise in healthcare, life sciences, financial services, insurance, manufacturing and the public sector.

Our client-first culture means we’re an IT services company that actually focuses on service. We deliver the processes, systems and resources that have the optimal impact on your productivity. And we have strategic alliances with technology leaders including HP, IBM, Microsoft, Oracle, Salesforce and SAP to bring you product-agnostic services and flexible engagement models.

Our work is guided by our values: placing our clients’ needs first, applying foresight to each engagement and working as a team. The result: strategic, yet practical guidance and tangible business outcomes.

Bringing Insights, Solutions and Outcomes that Matter

Insights

Strategic ― yet practical ― advice from blueprint to delivery and beyond

Solutions

Business and technology solutions with deep industry expertise

Outcomes

Fast-track results from the server room to the boardroom

Leveraging Technology for Society

NTT DATA supports philanthropic and sustainable programmes, globally and locally. We are committed to operating ethically and finding ways to solve environmental and social problems.

Our Corporate Family Tree

We are part of NTT Group, a $106 billion organization with 280,000 professionals in 88 countries and regions that includes NTT DATA, Dimension Data, NTT Docomo, NTT Communications and NTT Security. Ranked 50th in the Fortune Global 500, NTT Group partners with 88% of the Fortune Global 100 companies. We leverage NTT Group’s $2 billion investment in R&D and 6,000 researchers focused on mobility, security and cloud.

Your next job opportunity is waiting for you.

Global Opportunities

Learn more about our full-time and part-time opportunities worldwide.

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IT Contract Assignments

Explore the variety of projects available with our Strategic Staffing team.

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