Services Perspectives

What's your secret formula for innovation? Experts continue to debate the subject, and everybody seems to have a different answer. Steven Johnson, whose book "Where Good Ideas Come From," chronicles the history of innovation, says it all "comes from creating environments where … ideas can connect." Others, like Stanford professor Tina Seelig, see innovation as a more complex blend of elements. Her "Innovation Engine" idea incorporates six internal and external factors: knowledge, imagination, attitude, resources, habitat and culture.

Here at NTT DATA, we have our own formula. I had the chance to discuss it recently when industry-leading research firm Gartner interviewed me for an entry in its Innovation Case Study Spotlight Series.