Retail
The next wave of retail and CPG: Smarter, faster and more connected
Transform your operations to create unforgettable products and experiences for your customers. We help you streamline operations and unlock new avenues for growth with our industry-leading innovation and technologies.
To stay ahead of the competition, you need products and experiences that resonate with today’s connected consumers. We’re at the forefront of retail and CPG transformation, equipping the world’s leading producers and retailers with cutting-edge solutions driven by AI, cloud and data analytics to reimagine how they streamline their operations and engage their customers.
Why NTT DATA
24+
years of retail experience in retail
200+
global retail clients
33%
of global top 15 retailers
300+
retail-specific SMEs and consultants
Our services
Discover how we can transform your retail operations.
Supplier and Sourcing Management
Optimize procurement processes with strategic cost management, operational efficiency and proactive supplier collaborate, using data-driven and AI-enabled solutions.
Product Development and Merchandising
Accelerate innovation through agile methodologies and continuous delivery for robust, scalable and user-centric digital products.
Production & Quality Control
Enhance operational efficiency and ensure product excellence through advanced process optimization and predictive maintenance.
Supply Chain & Logistics
Optimize inventory, transportation and logistics operations with scalable, integrated solutions for cost efficiency and agility.
Store Operations
Create seamless shopping experiences and improve in-store efficiency with smart layouts, technology integration, data-driven insights and implementing e-commerce and m-commerce solutions.
Customer Experience
Transform customer experience through seamless, personalized interactions across all channels, enhancing customer satisfaction through data-driven insights and innovative solutions.
Financial Management & Compliance
Simplify financial operations with predictive analytics, real-time reporting and compliance-focused solutions to drive profitability.
Consulting Services
Optimize operations, enhance customer experiences and stay ahead of market trends with our retail consulting services, from digital transformation to AI-driven insights.
Case studies
Explore how organizations in retail and CPG achieved their goals by partnering with NTT DATA.
Resource library
Explore our latest research, insights and news on the most crucial topics in retail and CPG.