Our Services
Analytics Platform
Increases transparency into health plan utilisation and performance, identifies health cost drivers, calculates wellness programme ROI and forecasts future costs.
Broker Connect Platform
Streamline broker processes and help clients manage enrollment and ongoing administration for their employees. Support individual and group business.
Customer Friction Factor Service
Our Customer Friction FactorSM assessment consultants help evaluate your interactions that negatively impact the customer experience.
Customer Experience Consulting
Create an improved, end-to-end experience for your customers with transparency into customer activities, pain points, emotions and needs.
Employer Engagement
Provides employee management and benefit administration, with analytics for insight into benefit plan performance and employee engagement.
Group Enrollment Marketplace
Empower brokers, employers and employees by streamlining group quoting, enrollment and ongoing administration for all group sizes.
Individual Enrollment Marketplace
Provide a data-driven, engaging shopping and enrollment experience for individuals. This multi-channel platform supports multiple products and integration into public marketplaces.
Member Engagement Platform
Personalize content delivery and transactions for consumers and health plan members. This omni-channel platform encourages members to use benefits wisely.
Payment Platform
Simplify the payment process for employers and individuals. Offer an integrated online solution that provides a customer-friendly billing experience.
Transactions
Our HIPAA eligibility and claim transaction system tool processes 270 eligibility and 276 claim status requests over a secure connection.
Bring members and providers to the forefront of your business transformation – online or on-the-go, on every device.
Featured Content
The Secret to Superior Customer Experiences
