If the new normal means better health outcomes, lower costs and stronger engagement with members and providers, we say bring it on. Health plans are already committed to realising the promise of value-based care. But it takes the right technology tools – including AI, automation and predictive analytics – to make sense of all that data and drive real business outcomes.

Get a 360-degree of your ecosystem and find new ways collaborate with providers. Empower members to be active participants in their care, from enrolment to billing and everything in between. Move beyond back-office functions to proactively predict risk, develop treatment protocols and manage the costs of chronic disease. Our industry-leading services and solutions, coupled with decades of work in the industry, enable health plans to realise true digital transformation. Let’s get started.

A Leader in Payer Digital
Transformation Services

According to ISG, “NTT DATA offers decades of experience
and ongoing presence serving the US health plans,
with extensive domain expertise and a strong foundation of
digital services”. That’s why we’re called a Leader in the
ISG Provider Lens™ Healthcare Digital Services US 2020 report.
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Our Services

Business Intelligence & Analytics for Health Plans

Provide the right insights at the right time to facilitate innovation and growth.

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BPO for Health Plans

Expand beyond traditional processes to make your operations more competitive and streamlined.

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Digital BPaaS for Health Plans

Improve operational effectiveness and maximize cost performance with a modular ecosystem that enhances member and provider services while driving value-based care.

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Healthcare Staffing Solutions

Manage operational challenges and streamline processes with flexible staffing solutions.

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Digital Health Consumer Platform

Increase consumer engagement and empower individuals to take charge of their healthcare journey.

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Enrolment & Billing

Maximise efficiencies and engagement with a flexible, modular solution to achieve the accuracy and customer satisfaction that you want and expect.

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Health Plan Consulting

Enhance your strategy and operations to meet changing patient needs and strike a balance between innovation and practicality.

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Payment Integrity

Improve payment integrity and maximise revenue recoveries with proven toolsets for screening, scoring and coordinating benefits.

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Platform Enablement

Boost third-party capabilities with proven high-performing claims platform implementation, application migration, analytics, hosting and business processes.

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Everest Group named us a Leader in Healthcare Payer Digital Services, citing our business-first approach and end-to-end services. – January 2020

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A Better User Experience

Independent Health merged an IT Service Desk with its core infrastructure and added capabilities to deliver greater service excellence. See how the company transformed IT to boost agility, responsiveness and resolution.

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