Our results-based solutions leverage proven methodologies
Today’s health plan industry is exploding with opportunities to reach new markets, retain and attract members and engage consumers in innovative ways to grow your business. NTT DATA can help you rethink your health plan strategy so you can unleash the power of revolutionary technologies and services to reset expectations about what’s possible. Through integrated analytics, mobility, marketplace technologies, social media and automated business processes, we can help you achieve meaningful business outcomes across every aspect of your insurance organization.
Enhance member, provider and health plan interactions with systems that increase convenience and trust
Make informed clinical and financial decisions with data-driven insights
Pivot quickly in with an agile, secure infrastructure
Engage your members with solutions to help them manage their coverage and their care
Be more responsive and productive with modernized applicationsOur solutions:
Manage costs and risks by turning data into insightsOur solutions:
Stay competitive with streamlined operations and increased productivityOur solutions:
There will always be a need for premium live operator customer service; however, recent advancements in intelligent assistants and robotic automation are beginning to show great promise for healthcare customer service.
Drive results with innovative, cost-efficient staffing solutions.
Improve payment accuracy with streamlined enrollment and billingOur solutions:
Capture more revenue and reduce inappropriate claims paymentsOur solutions:
Improve outcomes with more effective care managementOur solutions:
Transform how you serve customers with new products and servicesOur solutions:
Increase membership and improve member satisfactionOur solutions:
Empower healthcare consumers with online enrollment and administration capabilities.
An imperative for success in a consumer-driven health insurance market.
Engage With Consumers to Increase Membership and Improve Satisfaction.
Enhance competitiveness and profitability with innovative customer solutions tailored to health plans.
NTT DATA named a leader in Gartner's 2016 Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide.
Strike a balance between innovation and practicalityOur solutions: