Software-defined Infrastructure Services
Drive business outcomes across your multivendor IT estate
IT leaders face mounting pressure to deliver more with fewer resources. Ensuring uptime is no longer a differentiator — it’s merely the baseline. For years, enterprise IT teams have been stuck in a reactive break/fix support — fixing issues after they arise, scrambling to maintain infrastructure and ensure compliance, and struggling to extract true value from their technology investments.
NTT DATA's Software-defined Infrastructure (SDI) Services break this cycle. Reimagined as agentic service management built with human and AI employees, SDI Services boosts efficiency, utilization and business outcomes. We redefine the way you navigate the complexities of multivendor hardware and software infrastructure.
Sustainability Insights
Embedded within NTT DATA’s SDI Services, Sustainability Insights delivers unified ESG intelligence across complex, multivendor environments. Gain real-time visibility into your organization’s carbon footprint, ensuring compliance with sustainability reporting frameworks. Receive asset lifecycle planning recommendations through a sustainability lens.
Key platform features
Multivendor integrations
Gain a unified, omnichannel view of licenses and assets across your multivendor ecosystem with prebuilt OEM API integrations.
Benchmarking Insights
Compare performance with 6,000+ clients using peer data on EoX (end-of-support or end-of-life) and compliance posture.
Sustainability Insights
Get unified ESG intelligence across your IT to drive environmental impact and compliance reporting.
Predictive EOS/LDOS
Stay ahead of end-of-support and last-day-of-support risks with expert reviews and action plans.
Outcome governance
Track progress through shared Outcome Success Plans (OSP) and quarterly strategic reviews.
Mobile experience
Raise tickets from anywhere, anytime, with real-time updates and case management on the go.
Our impact
Excellence
The only partner delivering full-stack IT modernization for accelerated AI transformation
revenue
Reach
24×7 support in 14 languages, with expertise across 50+ technologies
Success
Trusted by 6,000+ organizations worldwide for IT operations
IT services brand
Innovation
Our AI-powered platform manages 10M+ configuration items and devices, delivering proactive and efficient operations
& Regions
Our services
SDI Plus
Unified visibility with license optimization, lifecycle risk insights and expert support to run reliable operations.
SDI Premium
Extend SDI Plus with predictive insights, proactive compliance, guided adoption and a dedicated client success manager driving outcomes.
One EA Services
Unlock more value from enterprise agreements by aligning telemetry data for technology adoption, consumption and outcomes.
Case studies
Webinar: The CIO Agenda: Maximizing technology investments
Is your tech stack fueling growth or quietly draining value? Global IT leaders unpack how to turn underused software and aging hardware into strategic assets. This fast-paced session delivers real-world insights for CIOs navigating complexity, cost and innovation pressure.
Resource library
Explore the latest research, insights and news on the most crucial topics in infrastructure services.