As a proven leader in Salesforce solutions, we help you solve complex business challenges - leveraging our industry expertise, blueprints and digital transformation accelerators to unlock measurable outcomes.
We are a Salesforce Summit Partner, 7-time Salesforce Partner Innovation Award winner and 8-time MuleSoft Partner of the Year — recognized for delivering impactful transformation across industries. Backed by global scale and deep Salesforce and MuleSoft expertise, we’re ready to help you build what’s next.
12K+
Salesforce And MuleSoft Certifications
4K+
Salesforce and MuleSoft Certified consultants
20+
Years Of Partnership With Salesforce
Why Choose Salesforce?
Customer 360, Salesforce’s complete suite of products delivers sales, service, marketing, commerce and IT teams with a single, shared view of data to help nurture customer and employee relationships.
- Accelerate time to value with Salesforce’s out-of-the-box capabilities with existing data sets and platforms
- Unify and manage your customer data with Salesforce Data Cloud to enhance AI capabilities and drive better customer experiences
- Clear the clutter with efficient process redesign services and tool kits that inspire user engagement and greater realization of platform value
- Connect your application landscape with an API-forward strategy with Mulesoft
Dreamforce 2025
Our Services
Consulting Services
We leverage Salesforce and our advanced technology platform to enhance customer engagement and experience, offering a 360-degree view of your customers. By developing and implementing strategic solutions, we address business challenges, drive digital transformation and enable superior customer-centric strategies for sustained business success.
Implementation & Integration Services
We build and integrate the entire set of Salesforce products, including Sales Cloud, Marketing Cloud, Service Cloud, Experience Cloud, Industry Cloud, Omnistudio, Data Cloud, MuleSoft, to deliver true end-to-end solutions.
Managed services
We provide proactive Salesforce managed services that evolve with your business. From performance tuning and new cloud integrations to continuous innovation with Agentforce 360 and Data 360, we help you maximize value and customer experience at scale.
Salesforce Outsourcing Services (OSP)
The next level in managed services: NTT DATA is a leading Salesforce Outsourcing Service Provider. We deliver Salesforce as a Service - managing every aspect of your ecosystem, including operations, innovation and procurement. We help you optimize license usage, reduce costs and maximize value across your Salesforce investment.
MuleSoft Services
Unlock composable connectivity and transform your business with MuleSoft’s advanced integration and automation solutions.
Agentforce 360 Implementation & Orchestration
Empower your teams and deliver next-generation customer experiences with Agentforce 360. We help you realize the Agentic Enterprise vision through the implementation and orchestration of trusted AI agents that enhance productivity, personalize engagement and deliver business outcomes.
Industry recognition
About NelsonHall
NelsonHall is the leading global analyst firm dedicated to helping organizations understand the "art of the possible" in digital operations transformation. With analysts in the U.S., U.K., Continental Europe, and India, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall's research is based on rigorous, all-original research, and is widely respected for the quality, depth, and insight of its analysis.
About Everest Group
Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.
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Why Partner With Us?
A rapidly changing environment has many organizations battling for relevance with their customers, partners and employees.
We can help make you indispensable to your customers, build and maintain an engaged workforce or gain competitive advantage through your partners.
Industry Expertise
Deep domain knowledge and industry cloud expertise in manufacturing, healthcare, insurance and more. We leverage Omnistudio, out-of-the-box business process templates and industry specific data models to simplify complex business processes with increased business agility and faster time to market.
Transform Project Discovery
Roadmap to inform decision making, reduce project scope, and achieve faster time to go live while reducing technical debt with NTT DATA OrgMD accelerator, which offers an automated tool set and scorecard that captures and grades Salesforce Org health in 10 business days
Proven Client Success
Proven cost savings, business flexibility, and access to expert advisors and leaders
Integration at Scale
Top 5 Global MuleSoft Partner, delivering unified, secure data ecosystems that enable automation and real-time insights.
Global Scale, Local Focus
5,200+ consultants, 17,000+ certifications and 25 years of partnership with Salesforce — backed by a 4.8/5 customer satisfaction score with over 3.5k projects delivered.
Proven Trust
Salesforce selected NTT DATA for its own digital transformation — recognizing our global scale, managed services excellence and Salesforce expertise.
You’ll stay ahead when you leverage our industry and data-driven approach delivered by our team of almost 4,000 practitioners with more than 10,000 Salesforce and MuleSoft certifications.