Agentforce for Salesforce
Transform Salesforce with Agentforce
Agentforce is Salesforce's agentic AI platform for customer relationship management (CRM).
Autonomous agents for sales, service and marketing can resolve cases, take action and personalize experiences autonomously, measurably improving productivity and customer satisfaction.
NTT DATA’s full lifecycle services — including use-case design, governed pilots, integration and change management — will help you launch pilots fast and scale outcomes in weeks.
Reimagine the customer experience with NTT DATA and Salesforce Agentforce
Explore how agentic AI integrates data, automates processes and powers seamless customer experiences. NTT DATA can help your enterprise scale Salesforce Agentforce for faster service, lower costs and personalized engagement across every touchpoint.
Resource library
Our impact
50%
reduction in effort for IT service agents
80%
faster email marketing automation
75%
less lead-creation time
4.7k+
Salesforce consultants and expert delivery
Case studies
Industry recognition
Salesforce | 2025
Partner Innovation Award - Data Cloud & Agentforce Implementation in Automotive
About NelsonHall
NelsonHall is the leading global analyst firm dedicated to helping organizations understand the "art of the possible" in digital operations transformation. With analysts in the U.S., U.K., Continental Europe, and India, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall's research is based on rigorous, all-original research, and is widely respected for the quality, depth, and insight of its analysis.
About Everest Group
Everest Group is a leading global research firm helping business leaders make confident decisions. Everest Group's PEAK Matrix® assessments provide the analysis and insights enterprises need to make critical selection decisions about global services providers, locations, and products and solutions within various market segments. Likewise, providers of these services, products, and solutions, look to the PEAK Matrix® to gauge and calibrate their offerings against others in the industry or market. Find further details and in-depth content at www.everestgrp.com.