Deliver Predictive and Personalised IT Operations
The key to shifting your workplace IT from reactive to predictive resides in your data. Enhanced by machine learning and artificial intelligence algorithms, our AI-based Advanced Analytics service uncovers workplace insights that understand user needs and behaviour. This allows an enhanced employee experience by harnessing resources more efficiently and enabling preventive maintenance measures.
Built on continuous data collection and transformation, and augmented by expert analysis, we are focused on preventing issues and predicting outcomes. Empower your organisation with real-time device performance insights for faster root cause analysis and resolution. Improve your ability to deliver personalised user services. Transform your workplace with NTT DATA.
Our Services
AI-Based User Analytics
Gain a holistic view of user experience, and drive personalisation and service delivery improvements.
Performance Analytics
Shift focus from “what happened?” to “what’s happening?” with real-time endpoint monitoring.
Predictive Maintenance
Predict downtime and performance issues and proactively trigger problem resolution using machine learning techniques.
A Magic Quadrant Leader in Managed Workplace Services
See why we were named a Leader for the third consecutive year in the 2021 Gartner Magic Quadrant for Managed Workplace Services, North America report.