Workplace Experience Services
Today’s multi-generational and multi-expectational workforce demands an environment that’s as seamless as its personal online experiences. We help you put employee experience at the centre of your decision making to drive greater productivity, loyalty and superior business outcomes.
As a workplace services consulting leader, we determine employee needs and craft a strategy leveraging AI, collaboration, self-service, automation and analytics technologies. This results in reduced IT friction and improved user experience. Let’s work together to modernise and optimise your workplace.
Deliver a total experience to employees
Enhance employee engagement, productivity, satisfaction and retention through our digital experience (DEX) technologies. Our human-centric DEX solution incorporates persona identification, employee journey mapping, measurement and listening, delivering a total experience that helps you realize your digital workplace goals.
We integrate endpoints, applications and workspaces into a unified platform through our Experience as a Service (EXPaaS) solution to enhance collaboration and business outcomes. This integration promotes digital dexterity and reduces friction, creating a seamless and efficient digital workplace.
Create an engaging digital employee experience that combines the benefits of AI-driven automation, employee experience technologies, modern digital workplace management solutions and real-time incident diagnosis and prevention.
2023 Global Employee Experience Trends Report
Uncover workplace trends and see how you can enable employee experience excellence in your organization.
ISG named us a Leader for Digital Workplace Consulting Services in its Provider Lens Quadrant Report, for US. – October 2020
Our Services
AI-Based Advanced Analytics
Enable personalised services that understand who you are, what you need and how you work.
User Experience Assessment
Adopt a design-thinking approach to discover IT friction points and redesign the customer and employee experience.
Organisational Change Management & Adoption
Facilitate transitions and inspire your employees to adopt new ways of working through communications and training.
ISG named us a Leader for Digital Workplace Consulting Services in its Provider Lens Quadrant Report, for US. – October 2020
60%
reduction in incidents by enabling self-healing
90%
reduction in resolution times
40%
reduction in operational cost
9.5/10
Overall satisfaction score with improved user perception
ISG named us a Leader for Digital Workplace Consulting Services in its Provider Lens Quadrant Report, for US. – October 2020
Predictive, proactive IT operations
Independent Health improved user experience and charted an IT transformation by leveraging hybrid infrastructure services.