In these challenging times, citizens are struggling to make ends meet, provide for their families and stay healthy. Now more than ever government services need to be delivered quickly, easily and conveniently—so citizens can access the services so vitally needed. Unprecedented demands on legacy systems have highlighted cracks beneath the surface. Teleworking, staffing, the inability to scale and security concerns further increase the challenges before state governments. There is no easy answer, yet we know these complicated systems need to be flexible and scalable to accommodate for changes in legislature and guidance. To accommodate our country’s social safety net, the underlying IT architecture and applications need to change.
As a world leading IT company, NTT DATA applies valuable lessons learned while tackling similar issues with complex government and commercial systems. We use a disciplined, modern approach to address the intricacies of unemployment insurance claims, wage determinations, fraudulent application unemployment insurance appeals and tax matters. We deliver better IT for optimal performance to assist in unemployment insurance and workforce program – meeting you where you need the most help — call volumes, staffing, overhaling applications or retiring a mainframe. We’re here for your citizens.
Modernize applications and operations by taking advantage of the latest innovations and explore new ways of delivering citizen services.
Improve performance, gain efficiencies and reduce costs by moving your applications, data, and infrastructure to the Cloud.
Address unique challenges to optimize operations, streamline processes, and leverage technology.
Proactively defend your infrastructure, applications and data 24/7 with leading-edge, defense in-depth security solutions.
Take advantage of your data with automation, advanced analytics and a scalable, secure platform.
Transform your workplace to meet the changing demands of your citizens.
Maximize your IT investments and establish a flexible infrastructure environment to scale, grow and innovate with our end-to-end data center services.
Prepare for the future by updating outdated legacy systems and applications.