Offering Details


Our award-winning Automated Full-Time Equivalent (AFTE) robotic process automation tool will streamline work processes, reduce errors and boost scalability. Because the nature of outsourcing is changing, automation can help you manage increasing costs and complexity. Use employees more effectively by shifting them away from repetitive, labour-intensive tasks. Automation tools complete these tasks quickly and consistently, which allows your employees to focus on business-critical activities. Our innovative AFTE solution achieves automation with advanced methods and tools. These include automation solutions, an AFTE Command Centre, systems monitoring and automation services, and our Universal Test Automation Framework. Next, our LifeSys™ Processing System is a scalable and flexible platform that incorporates closed block conversions from existing platforms into one. By consolidating closed blocks onto a single platform, you can streamline processes, improve efficiencies and increase savings. Retire your legacy administrative systems for reduced risks and licensing costs, and consolidate onto a single platform to improve processes and increase efficiencies.

More than 30 carriers have transformed their insurance businesses with NTT DATA’s end-to-end business function management.

Key Benefits

Our closed block outsourcing provides a flexible approach that supports all traditional (non-variable) life and annuity and most voluntary benefits products.


  • Elimination of high-cost software and technology platforms that supplement transition costs
  • Profitability maintained through a flexible transition from fixed costs to variable costs
  • LifeSys retires legacy administrative systems and their underlying technology platforms
  • Administration of all products on one platform to gain efficiencies and common processes
  • Deployment of “best-shore” skilled resources to maximise cost advantages and productivity