Save up to 30% on costs when you engage NTT DATA for your digital workplace services needs. We use conversational AI, automation and modern digital workplace management solutions to drive XLA-based operations for unmatched efficiency, employee productivity and experience.

Say goodbye to inefficiencies and hello to reliable cost savings. Experience the modern digital workplace with NTT DATA.

Big business impacts:

30%

Operational cost
reduction

50%

Support request
automation

30%

Ticket resolution
improvement

25%

Employee satisfaction
improvement

  • Day-1 productivity with simplified device procurement and modern onboarding
  • Transition from conventional SLA to modern XLA-based operations
  • Optimization of field resource utilization
  • Endpoint protection from breaches with minimal impact on employee experience

A day in the life of an employee

Take a look into how the modern digital workplace empowers employees like Jane, making their work life easier and enhancing opportunities for collaboration.

We’re a leader

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2023 Gartner Magic Quadrant for Outsourced Digital Workplace Services

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NelsonHall 2022 NEAT Report for Advanced Digital Workplace Services

Why clients choose NTT DATA

We align your business priorities and goals with workplace KPIs, resulting in a customized set of XLAs that are supported by experience signals. This approach not only enhances employee productivity, but also optimizes operational costs.

23M+

Service contracts managed annually

6.2M+

Users served through service desk

2.5M+

Users served desk-side

2M+

Enterprise email & M365 users supported

6.5M+

End users’ devices managed

AI-driven automation by Nucleus

  • Digital Transformation icon

    Command Centre for Service Desk

    Offer visibility into service quality and operational costs, and offer recommendations for improvements.

  • Chat bot icon

    Nucleus Virtual Agent

    Help employees find quick answers to common work questions in real time.

  • Retail icon

    Storefront for Workplace

    Empower employees to order what they need in just a few clicks through a secure, intuitive and easy-to-use portal.

  • Digital experience icon

    Digital Experience Manager

    Proactively monitor and analyze employees’ digital device experience to generate actionable intelligence and real-time remediation.

Let’s talk about getting started. Learn more about NTT DATA’s Digital Workplace Services.