Digital Business Processes

Improve process and value with leading digital technology

Industries /Insurance /Digital Business Processes

Digital Integration Puts Business in Motion

Digital technology is an essential part of doing business today. Leading insurers are digitising all aspects of their business to streamline processes, improve communication, customise services and increase pricing and underwriting accuracy. Implementing a digital strategy ultimately enhances operational efficiency, expands insights and delivers effective engagement, and that leads to a more meaningful customer experience. The improvement in response times, data accuracy and speed-to-market drive measurable value and help you stay competitive.

When you work with us, we co-develop a digital strategy based on your business model and increase the digital capabilities that can transform your business. Our integrative digital approach leverages straight through processing, automates business processes and seamlessly connects customers, producers, vendors and partners. By harnessing digital channels to manage business more efficiently, from database management to the Internet of Things, modern platforms and processes deliver better business results.

Key Benefits

Starting with a thoughtfully developed digital strategy, we help you examine, optimise and align digital capabilities with your insurance business model.

Offering Details

Digital distribution begins with providing customers and agents anywhere, anytime access to relevant information. But that’s just the beginning. Digital distributors incorporate straight-through processing wherever possible and seamlessly share information across the enterprise. This accelerates underwriting, streamlines new business closings and facilitates ongoing communication with agents and policyholders. Our Insurance Accelerator Portal Solution for Salesforce improves access to critical data for insurance producers, brokers and agents,

while responsive development captures and shares data across channels and devices. Our mobile and responsive insurance IP and accelerators set the stage for agent and customer digital experience transformation. Our insurance value chain digitisation places a measurable customer value at the centre of your business. We help you optimise your insurance value chain to remove sources of friction and fulfill customer needs first. To do this, we help you understand the strengths, weaknesses and interdependencies within your value chain and identify

opportunities to digitise previously manual steps. Next, we help you optimise business operations and processes by re-engineering critical business processes. You will outsource non-differentiating business processes and align business process and operating model adjustments with your overarching digital strategy. Our offerings include: insurance transformation processes, people and organisational change, business process outsourcing, integrated insurance services, claims transformation, shared services and Business Process as a Service.

Digital Business Processes