Digital Business Processes

Offering Details

Digital distribution begins with providing customers and agents anywhere, anytime access to relevant information. But that’s just the beginning. Digital distributors incorporate straight-through processing wherever possible and seamlessly share information across the enterprise. This accelerates underwriting, streamlines new business closings and facilitates ongoing communication with agents and policyholders. Our Insurance Accelerator Portal Solution for Salesforce improves access to critical data for insurance producers, brokers and agents,

while responsive development captures and shares data across channels and devices. Our mobile and responsive insurance IP and accelerators set the stage for agent and customer digital experience transformation. Our insurance value chain digitisation places a measurable customer value at the centre of your business. We help you optimise your insurance value chain to remove sources of friction and fulfill customer needs first. To do this, we help you understand the strengths, weaknesses and interdependencies within your value chain and identify

opportunities to digitise previously manual steps. Next, we help you optimise business operations and processes by re-engineering critical business processes. You will outsource non-differentiating business processes and align business process and operating model adjustments with your overarching digital strategy. Our offerings include: insurance transformation processes, people and organisational change, business process outsourcing, integrated insurance services, claims transformation, shared services and Business Process as a Service.