Offering Details
Our claims processing services help you forge ahead with the help of application modernisation. Deliver predefined workflows for standard claim processes and a comprehensive list of KPIs at both the process and sub-process levels. We also offer tailored consulting
for property and casualty, life, annuity and reinsurance, and our customer-centric digital transformation that includes the Internet of Things and omni-channel distribution design and delivery. Next, our process optimisation services help you reduce costs, improve transactions and decrease risk with
platform-independent, architecture-neutral open solutions. This includes a process library of optimised claims processes with predefined workflows, online claims portal with first notice of loss and claim progress tracking, and a comprehensive testing of claim functionalities for all product lines.
Traditional and automated solutions, delivered locally and supported globally, can increase productivity, reduce costs and ensure quality.
Key Benefits
Transform your claims processes by implementing a framework of optimised processes that identify patterns, mitigate risks and improve the customer experience.
- Enhanced claims value chain management with automated claim tasks and reduced leakage
- Optimisation of business rules and rule-based application for improved fraud management
- Claims process catalog offers a library of optimised claims processes that work for you
- Online claims portal framework gives first notice of loss and claims progress-tracking capabilities
- Testing framework allows a comprehensive testing of claims functionalities for all product lines
- Application modernisation services supports re-hosting, re-architecture and application extension