Interoperability: Why It’s Critical to Health Plans

Despite its many benefits, a lack of interoperability permeates U.S. healthcare system.

New research from NTT DATA and HFS Research shows that digital transformation can accelerate the journey to interoperability.

Our report explores the way emerging technologies such as cloud, AI and blockchain can digitally connect the healthcare ecosystem, deliver optimum outcomes, and create new opportunities far beyond the regulatory requirements.

Digital Transformation

A key finding in the research …

“In an HFS Research study of 100 health plans, 60% of the respondents indicated significant improvement opportunities across the health plan value chain, including payment integrity, complaints, appeals, eligibility and enrollment.”

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What You’ll Learn:

  • Why addressing process debt is critical to accelerate digital transformation and enable interoperability
  • The benefits of rethinking the role of emerging technologies and how they are integrated with legacy systems
  • Real-life examples of successes and challenges shared by health plan executives