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Our supply chain consulting practice provides operation-level consulting delivered by domain experts highly skilled at evaluating distribution and manufacturing operations to develop a practical, tailored, and implementable solution for complex supply chain problems. We strive to set a foundation for growth by defining the operational strategy and implementing repeatable processes that create visibility within the supply chain to drive change, deliver cost savings and improve service levels.

Executing a supply chain strategy requires not only the resources but, more importantly, the operational subject-matter expertise to turn that plan into reality. We help you maximize supply chain value by analyzing and improving components of operations — from end-to-end process optimization (Order to Cash and Procure to Pay), labour requirements, facility design, technology selection, equipment recommendations and implementation support to drive change with a bias for action.

Innovative, practical solutions that drive meaningful supply chain outcomes

As the digital revolution continues to grow and evolve, it can become more and more challenging for organizations to make confident choices regarding the tools and platforms they choose to utilize. With investments increasing and evaluation becoming more opaque, you need a partner that not only has world-class supply chain expertise, but also has a place on the forefront of business technology transformation.

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    Operations diagnostic and design

    We help determine your optimal warehouse and DC layout, optimize processes to increase efficiency, capacity, and operational performance, and identify opportunities to reduce cost. Solutions include space and capacity planning, inventory profiling and slotting, material handling design, conceptual (block) and detail warehouse design, automation feasibility assessments and cost-to-serve analytics.

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    Distribution operating model and 3PL selection

    Our advisory/selection capabilities help organizations determine what the correct operating model is for their distribution operations, whether that be insourced or outsourced, selecting the right partner for their business or ensuring their 3PL partner is performing in accordance with contractual requirements — with a goal of maximizing service and minimizing cost.

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    Technology selection and implementation

    Our supply chain consulting practice helps organizations level up their supply chain operations and solve complex problems with emerging technologies and agile methodologies. From business case development to vendor selection and choosing the right warehouse technology (like WMS, LMS, ASRS, AGV or MES), to system implementation and PMO, we are here to help.

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    Post-sales support and strategy

    Many organizations find themselves focused exclusively on sales, overlooking the high costs and margin erosion associated with the post-sales support of their products in the form of returns, repairs, and warranty operations. Our services reduce these overlooked costs through services such as insource/outsource determination, diagnostic/software reflash implementation, warranty management strategy, NTF reduction, and control tower dashboards.

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    Assessing order-to-cash and procure-to-pay

    We identify solutions that provide improved control and visibility over the entire lifecycle of a transaction — from the way an item is ordered to the way the final invoice is processed and paid. We strive to provide full insight into cash flow and financial commitments, streamlining processes and the cycle times that are both labour-intensive and costly to an organization.

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    Transformation Support

    Through transformation planning and implementation support, we provide the analytical skills to accelerate the implementation timeline while minimizing the inherent risk tied to transformation. Our PMO experts specialize in resource planning, risk identification and mitigation, change management strategy, financial analysis and business case support and implementation execution.