PLANO, TX – March 12, 2020 – NTT DATA Services continues to monitor and actively respond to changing conditions due to the COVID-19 global pandemic. To help protect the safety of our team members, clients, partners and communities, we have enacted the following policies:

  • Prohibited travel to CDC-restricted countries
  • Limited all other employee travel to essential travel only
  • Instructed employees to work from home if their role, client requirements, security and accessibility to all necessary systems and tools allow, and implemented extra precautions for those whose responsibilities require them to be in an office or worksite
  • Restricted visitation to our facilities by clients, partners and guests to business-critical visits only
  • Withdrew from industry events and large gatherings in the near term
  • Implemented enhanced office hygiene protocols and communicated CDC-guidelines for personal hygiene

Delivering excellent client service remains a top priority, as always. To mitigate risk that may be associated with the pandemic, we have established a cross-functional Business Continuity and Pandemic Preparedness team that meets daily to continually reinforce and update our preparedness plans as the situation changes. This includes, but is not limited to:

  • Activation of business continuity plans through continued cross-training of employees in critical functions and enabling additional functions to be conducted off-site
  • Technology management allowing movement of workloads between technology centers, and redirection of customer calls between service desks, services centers, and remote/work-from-home operations, should it become necessary
  • Regular communications with all stakeholders

We will continue to monitor the situation and adjust our policies as appropriate.

If you are a client or partner and have questions or need additional guidance, please reach out directly to your Client Executive or relationship contact.

Thank you for your understanding and active support as we continue working through this unprecedented situation and doing our part to limit the spread of the virus.

About NTT DATA

NTT DATA partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, application, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 120,000+ professionals in more than 50 countries, and NTT, a partner to more than 85 percent of the Fortune 100.

Media Contacts

Latest News

NTT DATA and Enli Deliver Care Coordination Program to Help Providers Manage COVID-19 Patients

PLANO, TX – March 31, 2020 – NTT DATA Services, a recognized leader in global technology services, and Enli, a Best in KLAS population health management software company, are working together to deliver a patient management program that helps healthcare organizations record, manage, and monitor patients at risk for, or who have already contracted, COVID-19.

READ MORE

Safety Advisory on COVID-19 (Coronavirus)

PLANO, TX – March 12, 2020 – NTT DATA Services continues to monitor and actively respond to changing conditions due to the COVID-19 global pandemic.  

READ MORE

NTT DATA Recognized as a Leader in Managed Workplace Services in North America by Gartner for the Second Consecutive Year

PLANO, TX – March 11, 2020 – NTT DATA, a recognized leader in global technology services, today announced the company was named a Leader for the second consecutive year in the Gartner Magic Quadrant for Managed Workplace Services, North America report, which analyzes 20 vendors based on their ability to execute and completeness of vision. NTT DATA was also named a Visionary in the Gartner Magic Quadrant for Managed Workplace Services, Europe.

READ MORE