Industry-Specific Processes
Digital solutions for business process transformation
Foster digital innovation and transform business challenges into successes through our industry-specific services. We combine extensive domain knowledge with technology-driven solutions to deliver tangible business value. We focus on your outcomes and offer a flexible commercial model to meet diverse needs.
Our approach
We harness our extensive industry expertise, AI technologies, data insights and innovative practices to empower intelligent business operations.
Our Services
Banking and Financial Services
Reduce costs with digital innovation for business processes services that help ensure compliance, manage risk and improve customer experiences.
Commercial Services
Foster innovation with business process services focused on supply chain management and operational improvements in commercial sectors such as travel and hospitality, retail and ecommerce.
Healthcare Payer Services
Leverage innovative AI-based technologies and patient-centric strategies to improve patient services, engage members, manage your network and create operational excellence.
Healthcare Provider Services
Increase revenue and cost savings while improving patient experience with our services focused on revenue cycle management (RCM), patient management, care delivery and operational efficiency.
Insurance Services
Transform your value chain, improve customer experience and increase operational efficiency with cutting-edge solutions for the insurance sector.
Manufacturing Services
Foster efficiency, innovation and growth with business process services focused on supply chain management and operational improvements in manufacturing.
Public Sector Services
Boost efficiency through business processes that help public sector agencies with operational efficiency for everything from managing European funds to delivering social services and enhancing citizen care.
Telecom Services
Enhance connectivity, boost efficiency, reduce costs and ensure scalability with comprehensive telecom solutions.
Our impact
7K+
automations in production
50+
years in healthcare
30+
years in TPA
35+
years in contact centers
30K+
contact center professionals
4K+
claims processors
Case studies
Read how companies in various industries achieved their goals by partnering with NTT DATA.
Awards and recognition
NTT DATA has been recognized for its innovative use of technologies and solutions that help customers drive innovation.
Everest Group | 2024
Ranked #13 in BPS Top 50
Everest Group | 2024
Ranked a Major Contender in Payment Integrity Solutions PEAK Matrix Assessment
Resource library
Explore the latest research, insights, guides and news on the most crucial topics in industry-specific processes.