PLANO, TX – Oct. 7, 2021 – NTT DATA, a digital business and IT services leader, has ranked second in Gartner Market Share Analysis: Application Implementation and Managed Services, Worldwide, 2020 report.
“We believe this improvement in our ranking for Application Implementation and Managed Services is exceptional when you consider the demands of supporting clients through a global pandemic,” said Greg Betz, Senior Vice President of Digital Offerings at NTT DATA. “This ranking underscores our dedication to innovation and the investments we’ve made in our offerings. We provide our clients a higher level of automation, speed, and flexibility for their application services so they can adapt to fluctuating consumer needs, new government mandates, and unpredictable business changes.”
In recent years, NTT DATA has significantly invested in its end-to-end application services capabilities, including application consulting services, data integration, automation and AI, verticalized solutions and application development and modernization. These investments in talent and capabilities, as well as the support of nearly 50,000 applications and Center of Excellence (COE) resources, allowed NTT DATA to maintain business continuity as well bring innovation and responsiveness to client needs. Examples like building mobile ordering platforms, programs to track and successfully reduce COVID-19 cases on college campuses, and supporting clients that went from thousands of consumer interactions a day to only a handful, were able to happen quickly.
In the report, Gartner also notes “service providers that grew revenues and market share found opportunities in areas such as digital product engineering, customer experience improvement, employee engagement and supply chain resilience.”
NTT DATA has extensive capabilities in application management and implementation, with an insights-driven portfolio and laser focus automation and process simplification to drive rapid business results. Learn more about NTT DATA’s applications offerings.
*Ranked for Application Implementation and Managed Services Providers, Worldwide, 2020 based on Revenue in Million Dollars. Gartner, Market Share Analysis: Application Implementation and Managed Services, Worldwide, 2020, Colleen Graham, et. al, 18 August 2021. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.