A global leader in public safety and enterprise security solutions wanted to accelerate the stand up of a cloud-based platform that securely processes and stores large amounts of video/transcript data.
NTT DATA helped with the firm’s migration to the cloud. Teams developed a syncing solution for audio and video and worked with a varied tech stack to successfully complete the engagement.
Business Needs
The firm’s product roadmap goal included a software-as-a-service (SaaS) evidence management platform that would securely stream, process and store large amounts of video and transcript data. Doing so would ensure law enforcement personnel could conduct the legal review process effectively and efficiently.
Faced with a double-digit surge for its body camera product line in 2020, the public safety and enterprise security firm also needed to accelerate the stand up of this cloud-based platform. It needed to ensure feature parity with an existing on-premises offering.
Outcomes
- Double-digit savings for system maintenance and customer support
- Asset verification for regulatory audit compliance
Solution
As the client’s primary digital product development partner since 2017, NTT DATA was called in to quickly deploy highly skilled teams with expertise spanning cloud software engineering and migration, containerization, UX/UI development and DevOps.
Working across multiple products and in unprecedented timelines, these teams delivered the following results:
- Migrated key customers from on-premise to the cloud, producing double-digit savings for system maintenance and customer support
- Developed a syncing solution for audio and video content in the cloud, reducing footage editing timeframes by 80%
- Created an asset verification process for video evidence to meet regulatory audit compliance
- Developed API interfaces between hardware devices (dashcams) and cloud and on-premises storage solutions
- Worked with a varied tech stack, including Microsoft .NET CORE, SQL Server, Azure, Docker Kubernetes containers, Windows and Linux platforms
About the case study
A public safety and enterprise security solutions provider delivers on its ambitious feature enhancement, cloud modernization and development velocity goals.