Better Provider Support for Patient Care Excellence
Care providers are your most valuable resources, and an electronic health record (EHR) system with consistent quality, processes and responsiveness helps them deliver the best patient care possible. Unfortunately, an understaffed or inexperienced team can’t properly support end users, and this can hinder clinicians’ EHR adoption and create duplicative work for IT staff. Our Healthcare Service Desk delivers frontline support with the resources and staff your end users can count on. We are leaders in dynamic workplace services, with the digital solutions transforming the workplace and end-user experience.
These digital solutions are customized to the needs of the clinician and the care of patients. Our Healthcare Service Desk ensures a quick response to any application and user challenge, when they need it, right on the first call. See how our robust and professionally staffed service desk, team of clinicians, medical professionals and technicians can improve your physician and clinician satisfaction, productivity and EHR adoption—and help reduce your total cost of implementation and support.
Caring Support That Speaks Your Language
Our healthcare service desk helps you reap all the benefits of every application by offering frontline support from the right people, processes and technologies. Get the numbers and story at a glance.
OPEN OUR INFOGRAPHICTrust the Experts Who Speak Your language
Our healthcare service desk delivers scalable, first-call resolution from experts with hands-on knowledge and in-depth healthcare experience.
AUTOMATE
Harness tools to resolve incidents with lower-cost resources
TRUST
Continual education programs to keep agents on top of changes and new requirements.
IMPROVE
Enhance your users’ experience with high levels of first-call resolution
STREAMLINE
Reduce workload of your onsite EHR support teams and them to focus on project work
