Today, more than ever before, end-user demands are shaping IT investments, solution designs, and delivery. Historically, users had to conform to the software and systems they're using, but as technology has become integrated with everyday tasks, users have their own ideas about how software and systems should operate. Read more about this, including my thoughts on the topic, in the SmartBear blog posting, 
“Designing the User-Driven Business.”
Date de la publication : 2014-02-20