Organizational Change Management Consulting

Humans Drive Business Results

Advanced digital technologies and platform modernization promise fast solutions and streamlined processes; however, businesses are still driven by humans. Our Organizational Change Management (OCM) services are rooted in the understanding that engaged and satisfied humans drive business results.

Our cross-industry experts help you envision and design the paths to your future success. Our proven methodologies and frameworks combined with compassionate, creative consultants help you adopt new ways of working while also building the resilience of your people and teams.

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Achieve Change Objectives

Organizations are experiencing unprecedented change. Where there were once rapids followed by stretches of calm water, the white water is now constant. How do you navigate this? Use human potential to drive business results within your ever-changing organization.

Guide the Transformation Journey

The goal of an effective OCM program is to accelerate the realization of benefits from new ways of working, in a sustainable way. Business objectives rely on collective behavioural change and it’s essential that leaders anchor transformation plans in OCM best practices. We use a people-centric approach to transformational change that builds the bridge to successful adoption of new ways of working. Our framework optimizes the human factors that decrease friction and drive motivation.

Define

We partner with you to design a change strategy focused on mitigating risk, building capability and increasing speed of adoption

BUILD

Our OCM professionals use a disciplined framework to gather specific organization, culture and change data to define the detailed paths for unique audiences

LAUNCH

We help deploy creative, culturally aligned content and techniques to ensure people are ready, willing, and able to change actions and behaviours

SUSTAIN

We proactively measure the effectiveness of content consumption and people’s ability to execute on the new, desired behaviours to accomplish their goals

Gartner named us a Leader in Managed Workplace Services. – February 2021

Offering Details

Our research-driven approach to OCM targets the core elements of transformation and adoption to focus on what matters the most–making sure your employees are prepared with the requisite knowledge, skills and abilities to sustain change.

We utilize an integrated framework that improves speed to value by educating employees on the right actions and behaviours required to support new ways of working. Our constant focus is to enhance the change experience and ultimately increase employee and customer satisfaction.

We use innovative methods to develop customized change, communication and training and new skilling plans based on targeted data gathering. We create flexible approaches to match our client’s unique needs, and budget, to maximize ROI with minimal business disruption.