End user Analytics-as-a-Service

Enterprise-ready business intelligence to better understand your users

Services/ Cloud Services/ Virtual Workspace Services /End user Analytics as a Service

Partner with our worldwide team of user services experts who work with thousands of users every day

Do you know what's working and what's not?

Enterprises are faced with what seems to be an endlessly broadening array of workers, employment types, work locations, applications, devices, and regulations. One result of this is the largely unknown nature of what, how, and when workers are actually utilizing business applications. Specifically for an enterprise: 

  • The traditional service model of “desktop management” is decades old
  • This standardized model fails when confronted with the diversity of worker styles and devices.
  • An enterprise wishing to evolve to tailored worker services is hamstrung by having no efficient way of knowing what workers are utilizing at work
  • An efficient and cost effective means to define and manage the user experience is needed

Scale as needed with an architecture built for enterprises

Define and manage the user experience

How does End user Analytics help?
As part of an IT strategic shift NTT DATA is delivering a critical innovation. End user Analytics-as-a-Service by NTT DATA provides deep knowledge and historic trending of end user conditions, configurations, and utilization from an enterprise, individual user, or real-time diagnostic perspective. End user Analytics-as-a-Service enables enterprises to proactively manage their end-user computing infrastructure – including physical and virtual desktops, laptops, terminal servers and Citrix, Microsoft, and VMware environments.


Key Value Points

As-a-Service Analytics

Rapid service time to insight. Real business intelligence for persona development and continuous service improvement backed by NTT DATA Services experts.

Broad user data sets

Gain an enterprise view of user experience, application use, performance, security factors, and more.

Scale as needed

With an architecture built for enterprises, we support all your user needs.

Our experts, your partners

A worldwide team of user services experts, working with thousands of users every day, are your partners.

Real business intelligence for persona development and continuous service improvement backed by NTT DATA Services experts. 

  • Learn what users need based upon daily activity and trends over time
  • Analytics help move end-user services to “me” services -helping individuals while helping the enterprise.
  • Enabling continuous service improvement, tailoring, and optimization based on insights from up to three years of data sets.

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