Our BPO services enhance your product and services and manage talent shortages while helping keep operating costs low. Now you can focus on your core business competencies with the flexibility you need to thrive in the toughest environments. We leverage our expertise in industry-specific platforms and robotic process automation to run leaner operations, boost straight-through processing, improve your productivity and help you pass on those transformational delights to your clients.
In new research, NTT DATA and ISG explore insights to help health plans move to a member-centric model, adapt to new technologies, acquire new skills, enhance outcomes and lower costs – all while improving services and fostering resilience.READ THE REPORT
Artificial intelligence is changing the way we work and interact with customers, but it can’t do it on its own. We still need the human connection. See why human intelligence, paired with automated computational methods, may deliver the near-perfect accuracy that AI promises.READ OUR INSIGHTS