SAP Application Management Services

Driving continuous digital modernisation through automation and innovation

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Delivering Transformational Business Outcomes

Today’s CIO faces more challenges than ever before, including pressure from the C-suite to transfer spending from execution to innovation, to simplify the IT landscape and to identify and eliminate outdated technologies preventing scalability and growth. Not only have we helped thousands of organisations lower the cost of their run environments but through our continuous optimise, rationalise and transform SAP framework, we repurpose the savings realised from optimising your run environment. That frees you up to re-invest the dollars into your portfolio rationalisation and modernisation. Our proprietary SAP roadmap assessment method can help transition your organisation into our ITSM-aligned application support and maintenance service.

We drive out costs through implementing automation, process standardisation, globalisation, knowledge management, run-book optimisation and effective resource management. Then, using knowledge we gain in the engagement, we create a modernisation roadmap for portfolio simplification and consolidation. Implementing the roadmap includes retiring apps, migrating apps to the cloud, re-hosting, re-platforming and re-writing when necessary. Our mature capabilities help you achieve your planned outcomes, drive automation and advanced analytics through our next-gen SAP and ITSM Tools that are embedded into each AMS engagement.

We have 58 delivery centres in 28 countries providing SAP application services in all regions.

Key Benefits

Our SAP Application Management Services significantly reduce application run costs while providing a self-funding mechanism for digital modernisation.

Offering Details

Our transformative SAP application management services is driven by our Automation 6X framework. It includes an enterprise landscape dashboard for comprehensive monitoring and virtual engineer-driven operations, process optimisation, data quality and visibility, continuous development, integration and testing automation as well as accelerators for enhancements and changes. Our application lifecycle management and end-user relationship improvement are enhanced by our design-thinking automation and real-time customer feedback capture.

Our repository of award-winning, native platform tools and accelerators are utilised across the lifecycle of projects in the SAP environment for upgrade, service packs, enhancement packs and performance optimisation. Our UptimizerSM: Accelerator for ECC and S/4 Upgrades reduces upgrade effort by 30 percent while our QCertifierSM improves code quality and performance certification. Additionally, we have a plethora of tools to increase code optimisation and performance by up to 30 percent, support and

enhancement packs to dramatically reduce testing time and SAP data archiving accelerators to reduce realisation effort by up to 40 percent. Our next generation tools bring automation and analytics into your AMS operation and reduce application run cost with a “know your data” approach. Our tools include incident navigators, portfolio analysers, automation platforms for L1 incidents, knowledge transfer accelerators and service level agreement managers to measure and track performance.

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SAP Application Management Services