PLANO, TX – Mar. 15, 2018 — NTT DATA, a recognized leader in global technology services, was named a Leader in the 2018 Next Generation End User Computing Services NEAT evaluation by NelsonHall, which provided a comprehensive analysis of 13 IT services vendors.
“We named NTT DATA as one of the leading IT services vendors in our recent End User Computing Services NEAT due to their extensive virtualization capabilities, NTT DATA corporate’s dedication to R&D, strong toolsets and their ongoing investment in automation,” said John Laherty, Senior Research Analyst, NelsonHall.
In addition to being identified as a Leader overall, NTT DATA was also named a Leader in both build and run services. The report highlights build services such as desktop and application virtualization, Windows 10 migration, Office 365 capabilities and Unified Communication & Collaboration. In addition, run services are highlighted, including mobile device management and enterprise mobility management, end-user security and endpoint management, and evolution to next generation service desk focused on automation, chatbots, machine learning and artificial intelligence.
“We help our clients by applying technology to consistently deliver flexible solutions to business problems,” said Dave Bonner, executive vice president, Infrastructure, Cloud and Security Services, NTT DATA Services. “Clients come in all sizes, shapes and states of digital readiness. Regardless of these factors, helping our clients better serve their market is the primary objective of our Dynamic Workplace solution portfolio.”
NTT DATA was specifically recognized for an increased focus and investment in innovation to support workplace transformation through the company’s CTO’s office, which also leverages NTT Group’s $2 billion annual R&D budget. In addition, NTT DATA manages approximately 1.75 million Microsoft Office 365 end users with IP that includes customer control panels and migration portals, as well as nearly 2.5 million Skype for Business users with both dedicated infrastructure teams and managed exchange/Office 365 support teams.
NTT DATA was recognized in the report for the company’s global capabilities with multiple service desks in India and the U.S., as well as locations in Panama, Brazil, Mexico, Malaysia, Australia, China, Romania, Slovakia, Morocco and U.K.
To learn more about end-user services, visit NTT DATA’s website for additional information.
NelsonHall is the leading global analyst firm dedicated to helping organizations understand the 'art of the possible' in IT and business services with analysts in the U.S., U.K., and Continental Europe, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall ’s research is based on rigorous, all-original research, and is widely respected for the quality, depth, and insight of its analysis.