• More than two-thirds of IT departments rate advanced analytics as either the essence of their organization’s strategic vision, or as an important part of strategy
  • However, only five percent of early adopters believe that they have already achieved the highest level of analytical maturity 

Research commissioned by Dell Services and executed by the International Institute for Analytics (IIA), shows that advanced analytics is reaching an inflection point in adoption by both mid-market organizations and large enterprises in an effort to gain a competitive advantage. According to results of the study, advanced analytics is becoming core to the business rather than a separate stand-alone program. More than 70 percent of firms indicated their company is actively using or has near-term plans to use analytics in everyday decision-making. However, only five percent of early adopters believe that they have already achieved the highest level of analytical maturity, implying that we have just scratched the surface of how Advanced Analytics can be used. Firms across all industries see the value of data and analytics, are investing in capabilities, but still have work ahead to manage an analytics program in house and see the true potential of the data.

The research also found that advanced analytics plays a critical role in many respondents’ operations, and that they expect to gain a competitive advantage in the future due to successful data mining. Nearly two-thirds strongly disagree that analytics is just a fad. Respondents indicate using advanced analytics for a variety of tasks, with nearly half indicating they use advanced analytics to predict their firm’s financial performance, and about four-in-ten mentioning differing tasks that involve customer recruitment, retention, loyalty programs and product usage habits.

"This study indicates that customers believe advanced analytics offers significant business benefits and continued investments can help advance business maturity levels. Companies and leaders across industries are at a tipping point. We’re seeing our customers place a higher priority on using advanced analytics to execute on their digital business models," said Raman Sapra, executive director & global head of Dell Digital Business Services. "Ultimately, business leaders want to develop digital business models that enable them to attract, serve, and retain customers in the digital era. Advanced analytics provides that actionable insight that enables their transformation."

The study also found that customers are focused on proof of concept for advanced analytics. Half of survey respondents either have implemented or are in the process of implementing advanced analytics technology driven solutions today. The remainder either do not have the need or they recognize a need but have not yet made an investment.

The research was commissioned in order to study the advanced analytics landscape in the U.S., and specifically to assess advanced analytical maturity, trends and usage as well as how projects among mid-market and enterprise organizations are being executed. The findings highlight an opportunity for businesses in all industries to determine how they will use advanced analytics to improve business results and ultimately create a better product or environment for their customer. The full research report can be accessed here.

Dell is focused on helping customers transform and modernize for the future. As a digital and social pioneer, Dell has shaped its own offerings into Digital Business Services that enable companies to transform their businesses to adopt Digital business models through technologies like analytics, social media, mobile and cloud.

About Dell
Dell Inc. listens to customers and delivers innovative technology and services that give them the power to do more. Dell Services develops and delivers a comprehensive suite of services and solutions in applications, business process, consulting, infrastructure and cloud services to help customers succeed.Visit Dell Services on LinkedIn and follow us on Twitter.

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About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, application, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune Global 100.

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