Connect Through Empathy Transparency and Trust

The way we shop, socialise and learn has changed and possibly will never go back to the way it used to be. Companies that can connect with their customers with empathy and honesty will build lasting trust today and tomorrow. Our industry, design thinking and UX experts help you better know and understand your customer by measuring current interactions, then reimagining future states. We design and deliver connected experiences and touchpoints on a powerful digital platform that can anticipate and address new expectations.

We know that when it comes to winning hearts, minds and market share, every interaction with your customers, partners and employees matters. Our quantifiable approach can help create insights into customer experience and data and create seamless customer journeys across multiple touchpoints. It can help manufacturers equip employees with real-time supply chain visibility, and medical groups arm physicians with 24x7 access to patient information for better communication and care. Design, deliver and secure purpose-built experiences with a partner that’s with you throughout your journey.

Reimagine your customer experience by looking at current interactions and crafting them into a compelling future state.

Meet a Few of Our Digitally Enabled Clients

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Redesign your employee experience with NTT DATA

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Pave the Way to Better Customer Experience

Quantify current interactions, then design and deliver engaging experiences that delight your customers, partners and employees.

DOCUMENT & MEASURE

Quickly identify and quantify customer friction in your current experiences

RE-IMAGINE

Envision new ways to solve complex customer challenges in a collaborative space

REDESIGN & IMPLEMENT

Understand where users are in their journey and improve their experience from end to end

IMPROVE & EVOLVE

Inject customer sentiment into your processes and build lasting customer relationships

The Employee Experience Matters

Two-thirds of organisations take a leap of faith when it comes to digital workplace transformation. Are you one of them? Our research shows why the employee experience should be the heart of their strategy.

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Our Services

Innovation Studio

Our Innovation Studio is a state-of-the-art environment that will spark curiosity, broaden your view and help you solve complex business challenges.

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Customer Experience

Reimagine the customer experience through unique journey mapping solutions and rapid prototyping.

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Dynamic Workplace

Meet changing user expectations and empower your workforce by leveraging our proven user experience focus.

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Application Modernisation

Harness the full potential of your applications, simplify your IT environment and easily leverage cloud, mobility and virtualisation.

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Woodley Dreams Big

For Lisa Woodley, there are no obstacles – only opportunities.
As NTT DATA Services vice president of customer experience,
she’s a deep thinker, puzzle solver and dreamer – traits that
help her achieve results for her clients.

GET TO KNOW HER

Your next job opportunity is waiting for you.

Global Opportunities

Learn more about our full-time and part-time opportunities worldwide.

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IT Contract Assignments

Explore the variety of projects available with our Strategic Staffing team.

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DOL Postings

NTT DATA meets US Department of Labor requirements regarding the posting of Labor Condition Applications for associated H-1B visa petitions.

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NTT DATA

Looking for a permanent, full- or part-time career with our team of professionals in North America or India?

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