Infuse Business with Digital

Industries/ Insurance/ Reinsurance /Infusing Business with Digital

Insurance leaders are driving digital through every corner of their businesses.  They leverage straight through processing, automate business processes and seamlessly connect customers, producers, vendors and partners through digital channels.  Digitalization reduces the friction of manual steps and improves the customer experience. It delivers measurable business value through faster response times, improved data accuracy and increased speed to market.

Our comprehensive digital solutions help you:

  • Streamline data sharing across the enterprise to accelerate critical business tasks and facilitate communication
  • Integrate and optimize your insurance value chain to put customers at the center of your focus
  • Examine, optimize and align business processes with your digital strategy

“AI, robots and robo-advisors will continue to mature and will undoubtedly have a growing impact on the insurance industry and many other aspects of our lives. The more pressing question is how carriers should invest today to maintain their competitiveness and prepare for the future.” 
— JOEL COLLAMER
VICE PRESIDENT, INSURANCE CONSULTING PRACTICE LEAD
NTT DATA
 

Our solutions:

Digital Distribution
Digital distribution begins with providing customers and agents anywhere, anytime access to relevant information. But that’s just the beginning. Digital distributors incorporate straight through processing wherever possible and seamlessly share information across the enterprise. This accelerates underwriting, streamlines new business closings and facilitates ongoing communication with agents and policyholders.
  • Insurance Accelerator Portal Solution for Salesforce improves access to critical data for insurance producers, brokers and agents
  • Responsive Development captures and shares data across channels and devices
  • Mobile and responsive insurance IP and accelerators provide solutions for agent and customer digital experience transformation
  • Insurance Transformation
  • Test-To-Market Solutions
Insurance Value Chain Digitization
Placing measurable customer value at the center of your business requires integrating and optimizing your insurance value chain to remove sources of friction and fulfill customer needs first. To be successful, you need to understand the strengths, weaknesses and interdependencies within your value chain and identify opportunities to digitize previously manual steps.
  • Insurance Accelerator Underwriter for Salesforce
  • Insurance Transformation
  • Insurance Value Chain Consulting
  • Digital Transformation and eServices
  • Enterprise Information Management
  • Robotic Process Automation
Optimizing Business Operations and Processes
Strategic business leaders distinguish between processes that offer competitive differentiation and those that fulfill a necessary function. Through this lens, re-engineering critical business processes takes priority. As a result, outsourcing non-differentiating business processes looks increasingly viable. NTT DATA helps you examine your options so you can align business process and operating model adjustments with your overarching digital strategy. Our offerings include:
  • Insurance Transformation Processes
  • People and Organizational Change
  • Insurance Business Process Outsourcing
  • Integrated Insurance Services for Property and Casualty
  • Claims Transformation Solutions
  • Fact sheet: Automated Full-Time Equivalent
  • Shared Services and Business Process-as-a-Service (BPaaS)
Robotic Process Automation

The nature of outsourcing is changing. With increasing costs and complexity, companies must use employees more effectively by shifting them away from repetitive, labor-intensive tasks. Automation of processes help you complete work quickly and consistently – that allows your employees to focus on more complex, business-critical tasks.

 

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