While continuing to provide the levels of service expected, organizations are looking to technology to assist in the automation of redundant tasks and improve efficiencies. Technologies like IoT, RPA and Blockchain can be leveraged to achieve automation results without introducing major change.
In this virtual event, University of Alberta and NTT DATA team up to explore how automation is allowing staff to provide better services to students. As research and research funding remain critical to the university, it has introduced workflow and approval automation in relation to research projects, expediting a traditionally manual process.
Tuesday, July 7, 2020
8:30 a.m. to 10:00 a.m. MDT
Director of Enterprise Applications
University of Alberta
David Dittaro is the director of enterprise applications at the University of Alberta. Since 2008, David has transformed the enterprise applications team by building a focus on clients, strategy and purpose, motivating his staff to think beyond the boundaries of existing solutions and building relationships with business leaders that benefit the entire institution. A respected and influential leader, David collaborates with a variety of institution leaders to deliver business solutions to meet the continuously changing and evolving stakeholder expectations and needs. He provided leadership in the development of the UA's IT governance structure and IT strategic plan which will help overcome challenges through changes in service delivery, enabling access to data, and improving user experience through self-service and automation.
National Technology & Innovation Leader
Paul is a goal-oriented business leader with executive and hands-on experience in delivering leading edge cloud, architecture and support services. He is a recognized speaker and thought leader in the Canadian technology field.